Accessibility Statement

Our aim

We want everyone to be able to browse this store and complete an order. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA.

What we have built in

• Semantic headings, landmarks and a skip-to-content link.
• Keyboard access for the menu, gallery, cart drawer, accordion and checkout.
• Visible focus styles and touch targets of at least 44 px on mobile.
• Descriptive alternative text for every product image.
• Video with native controls and no autoplaying sound.
• Text contrast checked against AA thresholds.

Known limitations

Third-party components, such as the hosted payment page, are outside our direct control. We choose providers that publish their own accessibility commitments.

Tell us about a problem

If something on this site is hard to use, please tell us through the contact page and describe the page and what happened. We will reply and work on a fix. You can also email info@elfinpet.shop.

You may also call +1 (315) 355-6974 during Monday to Friday, 9:00 AM–6:00 PM (US Mountain Time).