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Terms and Conditions
About these terms
By using this site or placing an order you agree to these terms. Independent online retailer. Product and brand names are used only to identify the products offered for sale.
Orders
An order is an offer to buy. It is accepted when payment is confirmed and we send an order confirmation. If an item is unavailable or a price is shown incorrectly, we may cancel the order and refund you in full.
Prices and payment
Prices are shown in the currency displayed at checkout. Shipping and any applicable tax are calculated at checkout. Payment is processed by Stripe.
Delivery
Delivery terms are described in our Shipping Policy.
Returns
Returns and refunds are described in our Return and Refund Policy.
Product use
Use the product as described in the supplied manual. Do not submerge the base unit, and check that the drinking height suits your dog before buying.
Warranty
See our Warranty Information page.